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The Salesforce Certified OmniStudio Consultant certification is a valuable credential for individuals who work in the Salesforce ecosystem. It demonstrates to employers and clients that the individual has a deep understanding of the Salesforce platform and the OmniStudio tool in particular. This certification can lead to increased job opportunities, higher salaries, and more challenging and rewarding work.
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The Salesforce OmniStudio-Consultant Certification Exam is designed to test the skills and knowledge of individuals who are interested in becoming certified as a Salesforce Certified OmniStudio Consultant. This certification is intended for professionals who possess a deep understanding of Salesforce's OmniStudio platform and can demonstrate their ability to design and implement solutions that leverage this technology to meet business objectives.
NEW QUESTION # 51
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
Answer: B,C
NEW QUESTION # 52
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers
Answer: A,D,E
NEW QUESTION # 53
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
Answer: B
NEW QUESTION # 54
A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce.
Using an Integration Procedure, which two actions are necessary to design this solution?
Choose 2 answers
Answer: A,B
NEW QUESTION # 55
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
Answer: A,B,C
NEW QUESTION # 56
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