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The GCP-GCX exam is divided into multiple sections, each of which focuses on a specific area of the Genesys Cloud CX platform. The exam covers topics such as the Genesys Cloud CX architecture, routing strategies, reporting and analytics, workforce management, and integrations. Candidates will be tested on their ability to configure and manage different components of the platform, troubleshoot issues, and optimize the performance of the Genesys Cloud CX environment.
The GCP-GCX exam is suitable for individuals who have experience in contact center operations, IT operations, or customer experience management. The certification is ideal for individuals who want to enhance their career prospects in the customer experience industry. The certification is also suitable for individuals who want to demonstrate their expertise in Genesys Cloud CX to their employers or clients.
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If you want to advance in this fast-growing technological world, Genesys GCP-GCX certification is a must. Yet, the common problem the aspiring candidates undergo is seeking updated, authentic, and trustworthy Genesys GCP-GCX Dumps for the most cherished GCP-GCX certification exam.
NEW QUESTION # 39
All of the following are steps that need to be completed to configure an Edge appliance, EXCEPT
__________.
Answer: G
NEW QUESTION # 40
Genesys Cloud CX Voice is __________.
Answer: D
NEW QUESTION # 41
Which of the following is NOT a feature of Genesys Cloud CX contact center?
Answer: A
NEW QUESTION # 42
Where can you add preconfigured settings to the phones?
Answer: A
NEW QUESTION # 43
Jenny is monitoring five queues in real-time. She identifies one of the queues' Service Level percentage to be below the threshold level.
Which of the following will help her view specific information about the queue in real-time?
Answer: C
NEW QUESTION # 44
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