As is known to all, MB-230 practice test simulation plays an important part in the success of exams. By simulation, you can get the hang of the situation of the real exam with the help of our free demo of MB-230 exam questions. Just as an old saying goes, knowing the enemy and yourself, you can fight a hundred battles with no danger of defeat. Simulation of our MB-230 Training Materials make it possible to have a clear understanding of what your strong points and weak points are and at the same time, you can learn comprehensively about the MB-230 exam and pass it easily.
The APP online version of our MB-230 real quiz boosts no limits for the equipment being used and it supports any electronic equipment and the off-line use. So you can apply this version of our MB-230 exam questions on IPAD, phone and laptop just as you like. If only you open it in the environment with the network for the first time you can use our MB-230 Training Materials in the off-line condition later. You will find that APP online version is quite enjoyable to learn our study materials.
>> MB-230 Test Certification Cost <<
This society is ever – changing and the test content will change with the change of society. You don't have to worry that our MB-230 study materials will be out of date. In order to keep up with the change direction of the exam, our question bank has been constantly updated. We have dedicated IT staff that checks for updates every day and sends them to you automatically once they occur. The update for our MB-230 Study Materials will be free for one year and half price concession will be offered one year later.
Taking MB-230 exam by Microsoft is your final step in obtaining the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification. According to ZipRecruiter website the salary for this position of Functional Consultant ranges from $72,500 to $145,500. It’s really worth opting for.
So, start registering for exam MB-230 and don’t forget to use only trusted materials and resources in you prep process offered by the Microsoft official website and Amazon. Thus, you will definitely succeed in the final test.
NEW QUESTION # 174
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Customer Service system administrator for Contoso, Ltd.
You need to automatically create cases from emails sent to the support@contoso.com email address.
Solution: Create an automatic record creation and update rule. Set the Source type to Email, and then select the queue. Configure conditions for record creation.
Does the solution meet the goal?
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/automatically-create-case-from-email
NEW QUESTION # 175
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 176
You manage Dynamics 365 for Customer Service.
You need to configure automatic case creation for emails received by customers who have a support contract.
What should you do?
Answer: B
Explanation:
Section: Topic 2, Manage cases and the knowledge base
NEW QUESTION # 177
You need to create the SLAs.
Which three SLAs should you create? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer: A,C,D
Explanation:
Explanation
Text Description automatically generated
An email alert must be sent to representatives for SLA violations as follows: HMO 2 hours prior and PPO 1 hour prior.
NEW QUESTION # 178
You need to determine the type of queues to create.
How should access to the queues be configured? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Private
Miscellaneous queues must be visible to everyone
The other queues must be visible only to the appropriate department.
In Customer Service, you can create two types of queues:
Private queues: Create with limited set of members to help those members easily view the queue items in that queue. Private queues streamline queue items for the members of that queue only and help to remove clutter from other user's views.
Public queues: Create to let everyone in the organization view the queue and all of its items.
Box 2: Public
Miscellaneous queues must be visible to everyone.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-queues-manage-activities-cases
NEW QUESTION # 179
......
Actually our MB-230 study materials cover all those traits and they are your prerequisites for successful future. Providing various and efficient MB-230 exam preparation with reasonable prices and discounts, satisfy your need with considerate after-sales services and we give back all your refund entirely once you fail the MB-230 test unluckily. All those features roll into one. They can greatly solve your problem-solving abilities.
MB-230 Valid Braindumps Questions: https://www.latestcram.com/MB-230-exam-cram-questions.html