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Penetration Testing: 1z0-1038-22 Pre-assessment Test

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    To prepare for the Oracle 1z0-1038-22 exam, candidates can take advantage of various training resources provided by Oracle. These resources include Oracle University courses, online training, and study guides. Candidates can also take advantage of hands-on experience by working on Oracle Service Center 2022 Implementation projects.

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    Oracle Service Center 2022 Implementation Professional Sample Questions (Q69-Q74):

    NEW QUESTION # 69
    You are creating custom fields and enter a column name. However, you receive an error when you try to save it.
    Identify three reasons for this.

    • A. The column name starts with a number.
    • B. The column name starts with a lowercase alphabet.
    • C. The column name contains a dollar symbol.
    • D. The column name contains a space.
    • E. The column name contains a punctuation.
    • F. The column name contains an underscore.

    Answer: A,C,D


    NEW QUESTION # 70
    A company wants to include the company logo and contact details in its outbound email communications.
    Where should this be configured?

    • A. Contact HTML Editor
    • B. Global template
    • C. Admin HTML Editor
    • D. Quote template

    Answer: C


    NEW QUESTION # 71
    You find that the chat agent is not receiving chat messages, even though the agent is logged in. Which two actions can help resolve this problem?

    • A. Configuring advanced routing
    • B. Deselecting the Pull Chat check box in the agent's profile
    • C. Fixing the chat workspace
    • D. Clicking Request Chat on the Live Media bar
    • E. Requesting Chat from File > Options > View Options

    Answer: C,D


    NEW QUESTION # 72
    An agent tries to open an incident from his or her recent items.
    Which three components determine what appears to the agent on opening an incident record?

    • A. Configuration settings
    • B. Workspace rules
    • C. Profile functional permissions
    • D. SLAs
    • E. Profile workspace assignment
    • F. Profile navigation assignment

    Answer: C,E,F


    NEW QUESTION # 73
    You have a requirement for an incident workspace where clicking a kind of text hyperlink should open a browser window by using the third-party URL of the loaded client. You want to implement this by using add-ins.
    Which add-in should you create?

    • A. Report Command
    • B. Content Pane
    • C. Global Ribbon
    • D. Workspace Ribbon
    • E. Workspace

    Answer: E


    NEW QUESTION # 74
    ......

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