10 Customer Engagement Standards You Have to Measure in 2022
Customer engagement is the ability of an organization to identify, engage and influence customers to achieve the strategic goals of the company. It is concerned with the dynamic relations that... more10 Customer Engagement Standards You Have to Measure in 2022
Customer engagement is the ability of an organization to identify, engage and influence customers to achieve the strategic goals of the company. It is concerned with the dynamic relations that occur between customers and companies, and the actions that companies can take to increase these relations to support the organizations’ efforts to build long-lasting relationships with customers.
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