I. Service philosophy
Win customerswith tailored products and solution; create value for customer withprofessional services.To get more news about
rifeng, you can visit rfcable official website.
II. Commitment to services
1. Pre-sale services
1.1
Professionalproject team: With more than twenty years of experience in
cable industry, ourprofessional technical team provides one-to-one
services.
1.2 Customizedproduct design: Each product will be of customized design based on customerdemand.
1.3 Integratedsolution: Provide integrated solutions based on customer's current situationand growth need.
2. On-purchase services
2.1 Projectprogress: 24-hour real-time controllable project progress to ensure realizationof customer demand as scheduled.
2.2
Communication on project: 24-hour efficient communication service
andcoordination with both parties' demand and resources to ensure
completeachievement of customer needs.
2.3 Projectmonitoring: 24-hour
full-course monitoring of raw materials and product qualitytesting by
simulation of harsh conditions to ensure high-quality realization
ofcustomer demands.
3. Post-market services
3.1 Promptcommunication: 24-hour dedicated service to provide professional consultationservice.
3.2
Responsemechanism: 24-hour response mechanism to provide dedicated
on-site service forcustomer and meet customer demand in time.
3.3
Continuousimprovement: Output of 8D report within 72 hours to solve
problems from thesource and create value for customers.
