Want to Build Your Own Food Delivery App Like GrubHub? Here’s How
-
Ankit Patel
- October 09, 2020
- 4 min read
The world is now facing one of the toughest times in history. The coronavirus pandemic has greatly changed how people live their daily lives nowadays. And though the COVID-19 pandemic seems to offer only negative impacts on us, it also opens new opportunities for many businesses, especially in the food industry.
With everyone encouraged to stay at home, people these days sort to different kinds of services offered via the internet instead of visiting a brick and mortar store. One of the most popular service trends today is food delivery services.
Many food-related businesses today are now starting to consider food delivery services and to make their own food delivery app. One of the most popular food delivery apps available today is GrubHub.
What is GrubHub?
GrubHub is a renowned Chicago, Illinois-based American mobile, and online food delivery platform that was founded in 2004. The company partners with different restaurants and food businesses in the United States and offers a convenient online ordering system and delivery services to consumers within the specified areas.
GrubHub is one of the most successful food delivery apps in the world with approximately 18.57 million net income in 2019. The company serves around 28 million active diners and over 647,000 orders daily. The app is also known for being one of the easiest and most convenient of its kind. This is why many enterprises and business-minded individuals are getting interested in building their own Grubhub clone app.
Grubhub clone app development: what you need to know?
Do you want to develop your own Grubhub clone app and join the food delivery business but you are not yet sure what to do? Well, let us discuss some of the helpful things you need to know and consider when developing a Grubhub clone app.
Select a Food Delivery Model
Before starting to develop app like GrubHub, you need to first know the two primary types of food delivery models offered by food delivery app development services and decide which among the two best fit your goals and needs.
- Restaurant Model
This type of food delivery app is more suited for food stores and restaurants that want to build a mobile app or ordering/delivery system that is exclusive for their brand.
- The Aggregator
This type of food delivery model is a platform that brings together both the restaurants and the customers. Grubhub is a good example of this model.
Grubhub clone app development is creating an aggregator type of food delivery app that allows customers to place their food orders online and restaurants to prepare and complete orders without any support from the restaurants or stores in terms of delivery.
The Ecosystem of a Grubhub Clone Script
Grubhub clone app development does not only include building the food delivery app itself. But rather, you need to create an ecosystem of applications to develop app like GrubHub.
The digital ecosystem that you need to build around the Grubhub clone app should include the customer app, restaurant app, delivery boy app, and admin panel.
- Customer App
As the name suggests, the customer Grubhub clone app is developed for customer use. The customers will use this app in finding restaurants nearby, in looking for available recipes, and in placing their orders. The app also contains the information of the customers such as their address and contact details.
The customer Grubhub clone script usually includes features like:
- Login
- Menu or store finder
- Delivery method options
- Add to cart
- Order cancellation
- Make payment
- Order tracking
- Review order
- Rating and review
- Email notification
- Payment integration
- Customer support
- Restaurant App
This app is intended for the use of your partner restaurants and food stores. Here, your respective partner restaurants and food stores can see the orders placed by the customers and process them accordingly. It is also where the restaurants add their information including the products they offer and their respective prices, menu details as well as promo codes. The restaurant/store app typically includes features like:
- Login
- Push notification
- Dashboard
- Track the order
- Menu management
- Receive payment
- Feedback management
- Post content
- Delivery Boy App
This app is specially designed for the delivery personnel. The app allows them to see the orders and the customer’s delivery address. The app will also send notifications to the assigned or available rider or delivery man when there are incoming orders and when the orders are already set for delivery.
If you want to develop app like GrubHub, your delivery boy app should include these essential features:
- Delivery personnel registration panel
- Notifications
- View earnings
- Customer identification
- Availability setting
- In-app navigation
- Profile management
- Help & support
- Real-time tracking
- Real-time requests
- Payment history
- Order history
- Manage orders
- Accept or reject orders
- Admin Panel
This app is designed for easy management of the entire food delivery platform. It is mostly only made available for authorized admin personnel. Through the admin panel, you and your team can see everything that’s going on within the system, and control other features. For instance, you can use the admin panel to ban, remove, or add users and partner restaurants or food stores.
The admin panel includes features like:
- Admin login
- Assistance desk
- Payment management
- Application management
- Restaurant management
- Discount offers, promos, and coupons
Each of these apps has its own Grubhub clone script and features. You can opt to add or remove features based on your preferences or requirements.
How to make your food delivery app successful
Your partner restaurants and customers share the same level of importance to your business. And so is your delivery team. However, since the main focus of your business is to provide food delivery services, let us take a look at some of the helpful tips that will make your food delivery app as successful as Grubhub.
- Provide different delivery options and payment methods.
- Launch attractive deals, promos, special discounts, and coupons.
- Offering discount incentives or loyalty programs can also help you keep your current customers and attract new potential users.
- Invest in a timely, responsive, and friendly customer support.
- Advertise your food delivery service using different media.
- Add new order placing channels other than your food delivery app. You can use other platforms like social media and websites for this purpose.
- Offer shorter but realizable delivery time.
- Ensure data security.
- Offer different login options like via Twitter, Instagram, Facebook, and email.
- Make the registration process short and straight to the point.
- Build your food delivery app with convenience and ease of use in mind.
You don’t have to own a restaurant or a food chain store to start a food delivery business. You can even create a home-based food business on your own and start preparing your recipes and products from your own kitchen. Or partner with different restaurants, cafes, snack bars, and other food business brands in your locality and offer food delivery services to customers within your community. All you need to do is to build your own app with the help of a reliable food delivery app development services.
Ankit Patel is a Sales/Marketing Manager at XongoLab Technologies LLP and PeppyOcean, A leading mobile app development companies. As a hobby, He loves to write articles about technology, marketing, business, web, and mobile. His articles featured on Datafloq, JaxEnter, TechTarget, eLearninggAdobe, DesignWebKit, InstantShift and many more.
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