Recent Entries

  • hospitals have been using HPC for research

    Large hospitals have been using HPC for research. TGen and NMTRC have together developed an HPC system to obtain insights in much faster time into cancer and pharmaceutical research. By using these systems, new drugs can also be discovered, and life-saving medical treatments can be identified and pe...
  • improving their engagement and motivation

    With customers increasingly expecting service on-demand, traditional 9-to-5 contact centers cannot possibly meet this need. A gig workforce located in every corner of the world can cover customer service requests 24/7. Even local customer service agents can fill the gaps, as people may choose the gi...
  • Divide the Digital Transformation plan

    The training and expertise provided to existing employees will not provide any real value to your business once you revamp your processes. Even with years of experience, most employees find it hard to navigate through new software. This is why providing continuous training is crucial. Business lead...
  • AI can be expected to continue to accelerate growth

    Artificial Intelligence applications in the telecommunications industry are increasingly helping CSPs manage, optimize and maintain not only infrastructure, but also customer support operations. Network optimization, predictive maintenance, virtual assistants and RPA are all examples of use cases wh...
  • Industry reports show that private equity

    Industry reports show that private equity (PE) investment firms with large, proactive, outbound origination teams being the best performers. HOF capital, a venture capital firm undertook research on PE firms Battery Ventures, Great Hill Partners, Insight Venture Partners, Platinum Equity, Summit Par...