How to Fix Ethernet Connection Problems in Windows 10?
#windows10
http://gotomcafee.com/how-to-fix-ethernet-connection-problems-in-windows-10/
If your Wi-Fi is working but the wired ethernet connection is not, then you should disable the WiFi. When Windows 10 can access both the Wi-Fi and the ethernet connection, then it prioritizes the latter. So, if you turn off the wi-fi, you can find out if the ethernet connection is working or not.
#windows10
http://gotomcafee.com/how-to-fix-ethernet-connection-problems-in-windows-10/
If your Wi-Fi is working but the wired ethernet connection is not, then you should disable the WiFi. When Windows 10 can access both the Wi-Fi and the ethernet connection, then it prioritizes the latter. So, if you turn off the wi-fi, you can find out if the ethernet connection is working or not.