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ShoreTel Solution Architect job
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The professional will take care of the Proof of Concept for complex configuration, research documentation and review. They will have great expertise in the common application as well as the Advanced Application Suite. The professionals act as a common point of contact between the sales team and product management. They will interact with Fixed Mobile Convergence Specialist for any complex discussions.
The architect must have proper knowledge of ShoreTel products and services. They should be able to handle any issues related to VOIP, VPN and network security. The professional should take care of the servers, storage and virtualization.
The ShoreTel Solution Architect will be a part of content development and partner knowledge transfer sessions. The topics of discussion are usually focused on ShoreTel applications along with it other subjects such as virtualization and SIP adaptation. They have to participate in highly qualified and strategic accounts. The professionals will take care of pilot installation, complex application review and product planning and review sessions.